National Flight: After baggage claim, you will proceed to the only exit, you will find our representative with the sign of PGC (our provider) displaying your name. The staff is uniformed with a turquoise shirt and khaki pants.

International Flight: After you pass baggage claim and customs you will proceed to the only exit, you will find our representative with a sign of PGC (our provider) displaying your name. The staff is uniformed with a turquoise shirt and khaki pants. 

During your stay, one of our representatives will contact you at the hotel to indicate and/or pick up time for your departure (if service is round trip). 

If for any reason you can not locate your driver, please call us immediately to the indicated local phones +52 55 4161 4826 or use our toll-free 1 (866) 238-1312. You can also get online on Wi-Fi and send us an email [email protected] and we will gladly assist you on your meet & greet process. 

Local contact phone number: +52 (744) 481 0580

Shall you have to modify your pick-up time or to advise us regarding a flight delay please contact us. Please do not hesitate to contact us if you need any further assistance.