The shuttle got us to the hotel and got us back to the airport in one piece!

After exiting the airport in Cancun, we were not able to find our shuttle driver. After a nice man called our guy, he had said he was at the wrong terminal and would be meeting us shortly... we maybe waited 10-15 minutes. From there, he took us straight to our hotel without a problem. Getting back to the airport, the driver was right on time and we had no problems getting there. Neither drivers spoke english but were both very polite!