Thomas Marshall
Apr 28, 2016
Exceptional Customer Service
I don't usually take the time to review places, but I had to because of an experience I had with Discovery Mundo. I left my phone in the shuttle when I was dropped off at the airport. I sent Discovery Mundo an email from the airport, thinking they might be able to mail my phone to me. A few minutes later, I got a response saying that my driver will be exactly where he dropped me off, with my phone. And sure enough, he was. I don't know that I've ever had an experience where I was so grateful for such excellent and responsive customer service.

Discoverymundo answered:

Hello Thomas,

Good morning, thank you very much for taking the time to make this review, we really appreciate it.
We are happy to know everything went as planned and we'll be waiting for you in the future.

Regards
Discoverymundo