Important Information Traveling with Ultramar Puerto Juarez Ferry
Ultramar is a maritime transportation company with more than 30 years of experience and innovation. All the local people and travelers from other parts of the world have been enjoyed the experience. Each year the service has been improved and in our experience is the best option in terms of time and comfort when crossing to Isla Mujeres.
Each ferry has been designed and manufactured by the overseas specialists together with the Midship Marine team in New Orleans, USA, and Incat Crowther. The ferry is made of aluminum with ecological engines for the care of marine life.
How is the experience since I arrived at Ultramar in Puerto Juarez? Once you arrive at the station, you will see on your left an Oxxo store where you can buy some snacks or water for the road, on your right side you will find a Scuba Diving store for lovers of this sport. Further ahead you will find a food court, a little bar and a restaurant with tacos and seafood. If you arrived early and your ferry still needs to arrive you can buy yourself a drink and rest for a few minutes.
What happens if I arrive with suitcases? Do not worry! There are porters helping travelers carry their bags and direct them to the trunk of the ferry.
Can I buy the Ferry Tickets at Ultramar Puerto Juarez Ferry? Of course, right at the entrance on the right side, you will find a counter where you line up and you can buy your tickets, they accept credit card until 6 PM, cash in Mexican pesos and US dollars.
Apart from the food court, the purchase of ferry tickets, a minimarket for snacks you will find also a mini store of swimsuits, souvenirs, and other useful accessories for the beach, in case you are interested, they are inside the counter where you buy your tickets.
Does Ultramar Ferry close because of the weather? Yes, when there are thunderstorms or some kind of hurricane, normally close it for about 1 hour depending on the weather, there are very safe ferries where passengers are transported in these cases of rain, they are completely closed, it seems as if you go on a submarine!
How is the Transportation from Cancun International Airport to Isla Mujeres with Discoverymundo? Once you are online, write Cancun International Airport and your location to Isla Mujeres, you will see several options depending on the number of passengers. After selecting the transportation to Isla Mujeres you will have to write all your arrival/departure information. We will confirm this information and track it until you arrive at Cancun International Airport. After meeting the representative at the terminal, he will guide you to your vehicle in the parking area of the Terminal. Once you are in the vehicle it will take 30 minutes to arrive at Ultramar Puerto Juarez Ferry, this is the time that the ride takes without any kind of traffic.
After arriving at Ultramar Puerto Juarez Ferry, the driver will park and help you with your bags, you can ask him any kind of information you need to buy the Ferry Tickets to Isla Mujeres or on how to get to the Ferry safe and on time. The ferry is available every 30 minutes.
What do we recommend? We highly recommend to Pre-book your roundtrip Ferry tickets to Isla Mujeres and a cold drink for a smooth ride to Isla Mujeres from Cancun International Airport. The driver will provide the roundtrip Ferry Tickets in your arrival at the airport, we sell then in 23 USD round trip per person and you can use them any date any time.
What is the duration of the ferry from Port to Port? 25 minutes.
What is the distance from Ultramar Puerto Juarez Ferry to Isla Mujeres? 7 kilometers (4 miles)
Where are other routes from Cancun to Isla Mujeres? Playa Tortugas, El Embarcadero and Playa Caracol.
Ultramar Puerto Juarez Ferry (Cancun) to Isla Mujeres:
- 5:00 am FIRST FERRY
- 11:30 pm LAST FERRY
Isla Mujeres to Ultramar Puerto Juarez Ferry (Cancún):
- 5:30 am FIRST FERRY
- 12:00 pm LAST FERRY
What are the minor’s policies? Children up to 1.20 m tall, pay an adult ticket. Children under 1 year, do not pay a ticket (require boarding ticket).
What are the transport policies? Your ticket entitles you to carry luggage up to 25 kilograms in weight and that the sum of its dimensions (45cm + 70cm + 27cm) does not exceed 142 centimeters
At what time will I find my driver at Ultramar Puerto Juarez Ferry on my departure pick up? It will be 3 hours before your flight, the time will be in your confirmation email.
Can I change my departure pick up from Ultramar Puerto Juarez Ferry to Cancun Airport? Yes, just write to us or call us with time, tell us the time you want to change it and make sure you receive your confirmation to your email with that information.
How long is my ticket valid? This ticket is valid on any date and hour and for any route direction.