Nata Le
Feb 20, 2014
Overall the trip was ok. Very nice and knowledgable staff. My complaint is that you advertise food and drinks on board the bus in your promotional video for chichen itza regular tour, yet none is provided. So false advertising there.

Discoverymundo answered:

Hi Nata Le, thank you very much for sharing your comments. Unfortunately, some days our tour operator change the bus assigned for the tour, and the regular one is not suitable for providing food and drinks. I don't know exactly the reason as they are the ones who take this decisions and arrange the operation daily. But you are completely right, we should be more careful with the advertising. We will take the needed actions to improve our services and our client's experience. Best wishes from Discovery Mundo!