When we arrived in Punta Cana. We got through customs and got our luggage. We had been provided instructions in advance from discovery Mundo in where to go. We made our way to the transportation area and they were waiting there with our name on a board. They quickly called the vehicle and we were in our way to our hotel. Airport staff was very friendly Our driver spoke no English which was the only downside. Though he was friendly and he got us to our hotel safely and timely.